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Physicians engaging in empathy-driven communication

Implement Empathy.
Reduce Turnover.

Welcome to Empathetics where the science of care meets the science of empathy. Through innovative, evidence-based methods, we help healthcare organizations implement empathy training to reduce turnover, improve organizational culture and improve patient care.  
Empathetics

Start Improving Clinician Wellness Now  

No need to build a burnout, wellness or empathy training program yourself.  We already did it for you with great results.  Empathetics trained clinicians are 17 times less likely to leave their jobs. Healthcare organizations who use Empathetics show improved: employee engagement, employee wellness, clinician retention, patient experience, healthcare reimbursement and healthcare outcomes.  Empathetics customers show decreased rates of professional burnout, employee turnover, malpractice claims and patient complaints. 

An Approach Based on Peer-Reviewed Research and Clinical Results

Healthcare organizations and their clinical staff come to Empathetics because our evidence-based programs are validated in published research and results generated with our clients.  They also value that the content and expertise is grounded in neuroscience.

Thousands of clinicians and staff have trained with Empathetics programs as allies in our mission to transform healthcare through the power of empathy and human connection.

Empathy neuroscience healthcare
Effective communication techniques for reducing turnover

Evidence-based, Results Focused

Read more about Empathetics’ results by requesting our white paper.

Founded By Dr. Helen Riess

M.D., Professor, Researcher, Innovator.

Dr. Helen Riess’ research finding that empathy is a teachable skill led to the creation of Empathetics. Read more about how her thought leadership continues to serve as the foundation for our efforts to transform healthcare.

Physician retention through empathetic communication

How The Empathetics Process Works

Engage

Our experts help design a program timeline that fits your organization. 

Educate

Deliver the evidence-based eLearning courses. We offer micro learning and long form learning.  CME and CEUs are available. 

Practice

Empathetics trains your staff to lead internal workshops where empathy skills, teamwork and communication skills can be practiced.

Measure

Track the improvements in staff turnover, clinician satisfaction and well being and patient experience ratings. Our tools track learner progress and workplace climate over time.

Empathetics
Robert Altman, M.D., M.B.A.
Empathetics is a wellness tool that increases our Patient Experience scores. While physicians did not change the length of their visits, patients' perception of provider’s time-spent increased, per their CG-CAHPS scores.

President and CEO of Sutter Gould Medical Group

We're experts in empathy and communication. 

Empathy training and practice keeps the capacity for empathy high.  Without it, empathy can diminish, adversely affecting patient care and leading to increased clinician burnout and resignations.

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