Implement Empathy.
Reduce Turnover.
Welcome to Empathetics where the science of care meets the science of empathy. Through innovative, evidence-based methods, we help healthcare organizations implement empathy training to reduce turnover, improve organizational culture and improve patient care.
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Empathetics Client Results
Reduce clinician turnover with as little as one hour a month of clinician and staff time.
91st
Patient experience ratings achieved a 90-day 91st percentile ranking
83%
Reduction in provider turnover over 4 years.
50%
Reduction in non-clinical staff turnover in one year.
48%
Reduction in reported communication breakdowns among clinical staff.
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Robert Altman, M.D., M.B.A.
Empathetics is a wellness tool that increases our Patient Experience scores. While physicians did not change the length of their visits, patients' perception of provider’s time-spent increased, per their CG-CAHPS scores.
President and CEO of Sutter Gould Medical Group
Start Improving Clinician Wellness Now
No need to build a burnout, wellness or empathy training program yourself. We already did it for you with great results. Empathetics trained clinicians are 17 times less likely to leave their jobs. Healthcare organizations who use Empathetics show improved: employee engagement, employee wellness, clinician retention, patient experience, healthcare reimbursement and healthcare outcomes. Empathetics customers show decreased rates of professional burnout, employee turnover, malpractice claims and patient complaints.
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An Approach Based on Peer-Reviewed Research and Clinical Results
Healthcare organizations and their clinical staff come to Empathetics because our evidence-based programs are validated in published research and results generated with our clients. They also value that the content and expertise is grounded in neuroscience.
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Thousands of clinicians and staff have trained with Empathetics programs as allies in our mission to transform healthcare through the power of empathy and human connection.
How The Empathetics Process Works
Engage
Our experts help design a program timeline that fits your organization.
Educate
Deliver the evidence-based eLearning courses. We offer micro learning and long form learning. CME and CEUs are available.
Practice
Empathetics trains your staff to lead internal workshops where empathy skills, teamwork and communication skills can be practiced.
Measure
Track the improvements in staff turnover, clinician satisfaction and well being and patient experience ratings. Our tools track learner progress and workplace climate over time.