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About Us


Our Mission

Empathetics provides innovative empathy training for healthcare professionals leveraging new, evidenced based methods that are rooted in neuroscience.  We reduce clinician turnover, reduce burnout and improve the patient experience.

Meet Our Team

Pam Holt
Chief Executive Officer
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Jennifer Moccia 
Chief Growth Officer
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Diana Diaz
Project Coordinator
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Helen Riess, M.D.
Chief Medical Officer
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Austin Young
Director of Learning Operations and Product Development
Helen Riess, MD

Founded By Dr. Helen Riess

M.D., Professor, Researcher, Innovator.

Helen Riess, M.D. is the founder of Empathetics and currently serves as the Chief Medical Officer. Dr. Riess is a clinical professor and research psychiatrist at Harvard Medical School who developed empathy education based on neuroscience research. Tested in pilot studies and a randomized controlled trial at Massachusetts General Hospital and published in peer-reviewed medical journals, her research won the Partners (Mass. General Brigham) Healthcare Medical Education Research Award and an Arnold P. Gold Foundation for Humanism in Medicine Research Institute Award. 

Dr. Riess completed her residency and Chief Residency at MGH where she serves on the teaching faculty. Dr. Riess is the author of The Empathy Effect and is a core member of the Consortium for Research on Emotional Intelligence in Organizations. She has devoted her career to teaching and research in the art and science of the patient-doctor relationship.

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